About the Store
Collins Clothiers stands as a Canadian institution in men’s formal wear, having served customers with distinction for over 60 years. Established in 1965, this premier menswear retailer has built its reputation on providing high-quality suits, tuxedos, blazers, dress shirts, and casual wear for men of all ages and sizes. As Canada’s leader in suit and tuxedo rentals, Collins has become synonymous with special occasions, particularly weddings, where their expertise has helped countless grooms and wedding parties look their absolute best on their important day.
What sets Collins Clothiers apart is their commitment to offering an exceptional range of options combined with superior customer service. Their comprehensive size range from boys’ size 3 to adult size 70 ensures that virtually everyone can find the perfect fit, while their impressive selection of 18 colors in their Essential Suit Line provides options for any event or personal style preference. This inclusive approach to sizing and styling reflects the company’s understanding that every customer deserves to look and feel their best, regardless of their body type or specific needs.
Over the decades, Collins has evolved beyond simply selling clothing to creating complete experiences for their customers. Their innovative “Love it or Lease it” program exemplifies this approach, offering flexibility between renting and purchasing formalwear with the option to convert rentals to purchases after events. This customer-centric model, combined with specialized services like private shopping consultations and VIP group appointments, demonstrates how Collins has maintained its relevance and leadership in the Canadian formalwear market through changing fashion trends and consumer preferences. As they celebrate their 60th anniversary, Collins Clothiers continues to build on their legacy of making customers “stylish” through quality clothing and exceptional service.
Departments and Products:
Collins Clothiers offers a comprehensive range of menswear options designed to cover every formal and semi-formal need. Their core business revolves around their impressive suit collection, highlighted by the Collins Essential Suit Line which features 18 distinct colors exclusive to Collins in Canada, with sizes ranging from boys’ 3 to adult 70, ensuring options for virtually every body type. Each suit in this collection comes with matching accessories including vests, ties, bow ties, and suspenders, allowing for complete coordination. For customers seeking greater personalization, Collins offers a Custom Program where specialized consultants help design bespoke suits and shirts tailored to individual preferences and measurements. The store’s rental department, a cornerstone of their business as Canada’s leading suit and tuxedo rental service, features their versatile “Love it or Lease it” collection available in black, navy, French blue, charcoal, and heather grey, with short, regular, and tall variations in most sizes. Beyond suits, Collins provides an extensive selection of dress shirts in various fits, fabrics, colors, and patterns, complemented by a wide array of accessories including ties, bow ties, pocket squares, cufflinks, socks, and other formal accoutrements. Their casual wear department extends their style offerings beyond formal occasions with versatile pieces that maintain Collins’ commitment to quality and fit. The store also caters specifically to special events with dedicated collections for weddings and prom/graduation, offering specialized styling advice and group coordination services for these milestone occasions. Additionally, Collins extends beyond traditional clothing retail with supplementary services including an in-house dry-cleaning operation and Branded, their corporate division specializing in uniforms, branded apparel, and customization services including printing, embroidery, and engraving.
Special Services
Collins Clothiers distinguishes itself through specialized services designed to enhance the customer experience and address specific formal wear needs. Their private shopping consultations offer personalized attention for individuals planning important events like weddings, with expert stylists providing guidance on everything from color coordination to proper fitting. For wedding parties and other groups, Collins offers VIP appointments that transform suit selection into a social event, complete with refreshments and dedicated service in a relaxed atmosphere.
The innovative “Love it or Lease it” program provides exceptional flexibility, allowing customers to either rent suits for one-time occasions or purchase them outright, with the additional option to convert a rental to a purchase after the event if the customer becomes attached to the garment. This unique approach acknowledges that formal wear decisions sometimes change after wearing an item, giving customers the freedom to adjust their choices. Collins also operates an in-house dry-cleaning service with both in-store drop-off options and, in London locations, pickup and delivery service for local businesses with a two-day turnaround. This integrated service ensures proper care for formal wear and offers convenience for regular customers. Through their Branded division, Collins extends their expertise to corporate clients, providing comprehensive solutions for uniform needs, custom apparel, and promotional items. This service includes not only production capabilities for printing, embroidery, and engraving but also the creation of custom online stores for businesses, simplifying the ordering process for employees and customers. For special events like proms and graduations, Collins offers specialized styling services for young adults and teenagers, helping them navigate their first formal wear experience with age-appropriate options and guidance.
Payment Methods
Collins Clothiers offers a comprehensive range of payment options designed to accommodate the varying needs of their diverse customer base. For standard purchases, they accept all major credit cards including Visa, MasterCard, American Express, and Discover, as well as debit cards for customers who prefer direct bank transactions. Cash payments are also welcomed for those who prefer traditional payment methods. Understanding that formal wear purchases and wedding attire often represent significant investments, Collins provides flexible financing options, including interest-free payment plans on qualifying purchases that allow customers to spread costs over time without additional expense. Their “Love it or Lease it” program incorporates its own payment structure, with rental deposits that can be applied toward potential future purchase of the same item, creating a financially flexible path to ownership. For corporate and business clients utilizing their Branded services, Collins offers specialized billing options including purchase orders, corporate account billing, and volume discounts based on order size. Gift cards are available in any denomination, making them ideal presents for graduates, grooms, or anyone needing formal attire, and these can be purchased both in-store and through their website. For wedding parties and other large group orders, Collins offers coordination of payments from multiple individuals, simplifying the process of collecting funds from groomsmen or other event participants. Their online store supports secure electronic payments with encryption technology that protects customer financial information, and they maintain strict privacy protocols for all transaction data in compliance with Canadian regulations. For international customers, Collins can accommodate currency conversion for major foreign currencies, though their primary operations are oriented toward Canadian dollars.
Access and Accessibility
Collins Clothiers has prioritized accessibility in their store design and service approach to ensure all customers can enjoy a comfortable shopping experience. Their retail locations feature wide aisles to accommodate mobility devices, with open floor plans that allow easy navigation throughout the store. Fitting rooms have been designed with accessibility in mind, offering larger spaces to accommodate customers using wheelchairs or those who require assistance during fittings. The stores maintain clear, well-lit spaces with minimal obstacles, and merchandise is displayed at various heights to ensure accessibility for all customers regardless of stature or mobility limitations. Staff members receive training on assisting customers with various needs and are always available to provide additional support during the shopping process, including retrieving items from higher displays or offering seated service options when appropriate. For customers with visual impairments, associates can provide detailed verbal descriptions of garments, colors, and patterns to assist with selection. The inclusive size range (from boys’ size 3 to adult size 70) demonstrates Collins’ commitment to serving customers of all body types, with alterations services available to ensure perfect fit regardless of physical dimensions. For those who prefer or require remote shopping options, Collins offers both telephone consultations and their online store, with detailed size guides and product descriptions to facilitate independent selection. Additionally, Collins accommodates service animals in all their locations in compliance with accessibility regulations, and staff are trained to provide appropriate interaction and space for customers accompanied by service animals. While specific accommodations may vary slightly between locations, all Collins corporate stores maintain these accessibility standards as part of their commitment to inclusive customer service.
Contact Information
Email: [email protected]
Website: www.collinsclothiers.com
Social Media: Follow Collins Clothiers on Instagram @collinsclothiers and Facebook @CollinsClothiers for style inspiration, promotions, and wedding showcases.
Wedding Expertise
Since 1965, Collins Clothiers has established itself as “The Wedding Experts,” specializing in outfitting grooms, groomsmen, and wedding parties with exceptional formal wear for their special day. This expertise is built on decades of experience working with thousands of couples, developing a deep understanding of the unique requirements and challenges associated with wedding attire. Collins prides itself on offering Canada’s widest color selection for wedding formal wear, ensuring perfect coordination with wedding themes and color palettes regardless of how specific or unique they might be.
The wedding experience at Collins begins with specialized consultations where couples can explore options and discuss their vision for the wedding party’s appearance. These consultations often include fabric samples, style guides, and photographs of previous weddings to help couples visualize their options. Understanding that weddings involve coordinating multiple people, Collins offers group fittings and appointments where the entire wedding party can be measured and fitted simultaneously, often turning this necessary task into an enjoyable pre-wedding event with refreshments and personalized attention. Their “Love it or Lease it” program is particularly popular for weddings, giving grooms the option to rent suits for their groomsmen while perhaps purchasing their own, or allowing wedding party members to make individual decisions based on their budget and whether they’ll have future use for formal attire.
To celebrate their 60th anniversary and showcase their wedding expertise, Collins has created a special wedding lookbook featuring real couples who have utilized their services over the years. This collection not only highlights the diversity of styles and approaches Collins can accommodate but also demonstrates their enduring presence in countless Canadian wedding celebrations across generations. From traditional black-tie formal weddings to contemporary, colorful celebrations, the lookbook illustrates Collins’ versatility and commitment to helping each couple achieve their unique vision. The company’s long-standing relationships with wedding photographers, planners, and venues further enhances their ability to coordinate seamlessly with other wedding services, offering couples integrated recommendations and sometimes exclusive packages or discounts through their industry partnerships.
Additional Services
Collins Clothiers extends beyond traditional retail with their in-house dry-cleaning service, offering specialized care particularly suited for formal wear and delicate garments. Unlike general dry cleaners, Collins’ service brings industry-specific knowledge about proper cleaning techniques for suits, tuxedos, and dress shirts, ensuring that investment pieces maintain their appearance and longevity. For business customers in London, they provide a convenient pickup and delivery service with a two-day turnaround, helping professionals maintain their wardrobe without disrupting their busy schedules. This service demonstrates Collins’ understanding that proper garment care is an essential component of maintaining a professional appearance, and their expertise in formal wear makes them particularly qualified to provide this specialized cleaning.
Through their Branded division, Collins offers comprehensive corporate apparel and uniform solutions that leverage their expertise in quality clothing and proper fit. This service goes far beyond simple logo printing, providing end-to-end solutions for businesses seeking to create cohesive team appearances, promotional items, or corporate gifts. Their capabilities include custom printing, embroidery, and engraving services that can be applied to a wide range of products. The division’s ability to create custom online stores for business clients represents an innovative approach to corporate apparel management, allowing employees to order approved items independently while maintaining brand consistency. This service particularly benefits organizations with multiple locations or remote team members, streamlining the process of maintaining a consistent brand image across dispersed operations.
Collins’ commitment to serving all age groups is evident in their specialized focus on prom and graduation attire for young adults. Recognizing that these events often represent a young person’s first experience with formal wear, Collins provides age-appropriate guidance and options specifically designed for teenage bodies and preferences. Their inclusive size range ensures that young people of all body types can find flattering, comfortable formal wear for these milestone events. The company’s approach acknowledges both the emotional significance of these occasions for families and the practical considerations of purchasing formal attire that may have limited future use, offering rental options alongside purchase opportunities. Special promotions and packages for graduates demonstrate Collins’ understanding of the seasonal nature of these events and the budget constraints often associated with them, making quality formal wear accessible for this important rite of passage.
